Part Time Customer Service Specialist
Role Based in Edwardsville
Fast Facts
- Role in Edwardsville: Part Time Customer Service Specialist
- Required Experience: Entry-Level.
- Hiring Organization: Dollar General
- Worksite: Edwardsville, IL
- This Edwardsville-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in Edwardsville, IL is growing.
- Benefit from working in Edwardsville, a key hub for the Retail Customer Service industry.
Pay & Perks
- Compensation: $16-$19/Hour (approx. $21.7k/Year)
- Benefits: This role offers a competitive benefits package.
- Impactful work with supportive local leadership.
What You'll Do
- Core objectives involve your professional skills in Retail Customer Service.
Part Time Customer Service Specialist
About Dollar General
Dollar General operates thousands of neighborhood stores providing everyday essentials to local communities. We make shopping quick and convenient for millions of households every single week. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a collaborative team of 4 to 8 store associates who prioritize mutual support during every single shift.
Job Summary
Serve your neighbors by providing friendly assistance and keeping essential goods stocked on the shelves. This part-time role offers flexible hours that easily fit around your school schedule or a second job. You will serve as Part-Time, delivering the signature Customer-First Focus that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Point of Sale Operation: Process 150+ customer transactions per shift accurately using the electronic cash register and barcode scanners.
- Inventory Merchandising: Stock and face 40 feet of shelving aisles per shift to maintain accurate inventory levels and product visibility.
- Customer Assistance: Greet 100 percent of entering shoppers and answer product location inquiries within 30 seconds.
- Store Maintenance: Complete 3 store safety sweeps per shift using brooms and mop equipment to keep aisles free of hazards.
Industry-Leading Benefits & Salary
We invest in our part-time team members with practical perks designed to support your daily life.
- Salary: $19.00–$24.00 per hour
- Flexible Scheduling: Submit your weekly availability requests 2 weeks in advance to build shifts around your personal commitments.
- Employee Discount: Receive a 30 percent discount on store private label brands and everyday household essentials.
- Wellness Support: Access confidential 24/7 counseling and mental health resources through our employee assistance program.
Requirements & Qualifications
- Ability to stand and walk continuously for shifts lasting up to 6 hours
- Basic math skills to verify cash drawers and count back correct change
- Previous experience working in a retail or customer-facing environment
- Availability to work at least 15 hours per week including occasional weekends
Frequently Asked Questions
How much does the Customer Service Specialist position pay at Dollar General?
This role offers a pay range of $16 - $19. Actual compensation may vary based on experience, shift, and location within Edwardsville.
Where is this Customer Service Specialist job located?
This position is based in Edwardsville, IL. Dollar General has facilities throughout the region, but this specific opening is in Edwardsville.
Do I need prior experience to apply for this Customer Service Specialist job?
No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Specialist role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What are the physical requirements for this position?
This role involves team-lifting items weighing between 50 to 150+ pounds using proper ergonomic techniques and mechanical aids. Dollar General provides safety training and equipment to ensure associate safety.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Edwardsville.
