Customer Service Team Member (Part Time)

Local Job Overview: Lansing

Primary Details

• Career Level: Junior / Trainee.
• Hiring Organization: Dollar General
• Urgency: Immediate consideration in Lansing.
• Position: Customer Service Team Member (Based in Lansing)
• Based in: Lansing, MI (our growing Lansing office)
• This Lansing-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in Lansing, MI is growing.
• Benefit from working in Lansing, a key hub for the Retail Customer Service industry.

Salary and Benefits

• Salary: $19-$23/Hour (approx. $25.1k/Year)
• Benefits: Eligible team members receive standard benefits.
• Impactful work with supportive local leadership.

What You'll Do

• Core objectives involve your professional skills in Retail Customer Service.

Customer Service Team Member (Part Time)

About Dollar General

Dollar General operates over 19,000 neighborhood stores providing essential household goods. We focus on delivering everyday low prices and convenient access for millions of shoppers. When you embark on a career in part time customer service job with Dollar General, you are joining you are joining a collaborative team of 4 to 8 store associates who execute daily merchandising plans, assist an average of 300 daily shoppers, and maintain aisle safety standards.

Job Summary

Step onto the sales floor and make an immediate impact by greeting shoppers, operating cash registers, and stocking shelves. Start earning pay on day one while working shifts that fit neatly around your school schedule or second job. You will serve as Part Time, delivering the signature Reliable that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Register Operations: Operate the POS cash register system accurately to process 40+ customer transactions per hour with precise cash and credit card handling.
• Inventory Stocking: Unload freight delivery trucks and stock inventory onto metal shelving units across 6 assigned store aisles using box cutters and rolling carts.
• Store Recovery: Complete front-facing and recovery tasks for at least 3 store aisles every shift to ensure merchandise is neat, priced correctly, and fully visible.
• Customer Assistance: Greet every entering shopper within 10 feet and answer inquiries regarding product locations, pricing scanner checks, and promotional sales.

Industry-Leading Benefits & Salary

Enjoy flexible scheduling and direct support designed for part-time team members seeking balance.

• Salary: $19.00–$24.00 per hour
• Flexible Scheduling: Select weekly shifts ranging from 12 to 25 hours that accommodate school timetables or secondary employment.
• Employee Discount: Receive a 30 percent discount on private-label store merchandise and everyday household essentials.
• Daily Pay Access: Access earned wages before regular paydays using our mobile app integration on day one of employment.

Requirements & Qualifications

• Ability to lift up to 50 pounds repeatedly during freight unloading tasks
• Minimum of 6 months of cash handling or retail customer service experience
• Availability to work at least 2 weekend shifts per month
• High school diploma or current enrollment in high school or higher education