Weekend Customer Service Representative - Part Time
Local Job Overview: Santa Cruz
Fast Facts
- This role centers on your professional skills within the Retail Customer Service space in Santa Cruz.
- Based in: Santa Cruz, CA (a key business district)
- Salary: $17-$20/Hour (approx. $22.9k/Year)
- Company: Dollar General
- Job Title: Weekend Customer Service Representative - Part Time
- Clear growth pathways at our Santa Cruz office.
- Urgency: Immediate consideration in Santa Cruz.
- Benefits: Eligible team members receive standard benefits.
- Experience: Entry-Level (Training in Santa Cruz).
- This Santa Cruz-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in Santa Cruz, CA is growing.
- Benefit from working in Santa Cruz, a key hub for the Retail Customer Service industry.
Weekend Customer Service Representative - Part Time
About Dollar General
Dollar General operates over 19,000 neighborhood stores providing everyday essentials to communities. Join a massive retail network that keeps shelves stocked and customers moving. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a team of 170,000 retail associates who rely on direct communication, mutual support, and strict safety standards to complete daily store objectives.
Job Summary
Master the point-of-sale terminal and inventory scanners during weekend shifts tailored for your schedule. Drive store accuracy and customer satisfaction every Saturday and Sunday. You will serve as On-site Part-Time, delivering the signature Reliable that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Operate POS Terminals: Process 300+ customer transactions per shift using NCR cash registers and electronic payment scanners with 99 percent financial accuracy.
- Manage Inventory Systems: Process 15 weekly shipment rolltainers and scan barcodes using Honeywell Dolphin handheld inventory computers to track stock levels.
- Execute Cash Control: Reconcile register drawers totaling $500 starting cash floats using Glory currency counters at the opening and closing of each shift.
- Maintain Visual Standards: Face and front 40 store aisles hourly using the company visual merchandising guidelines to ensure clear customer sightlines.
Industry-Leading Benefits & Salary
Enjoy robust perks designed to support your financial and personal well-being.
- Salary: $19.00–$23.00 per hour
- Flexible Scheduling: Secure dependable 12 to 20 weekend hours weekly designed to seamlessly fit around classes or a primary weekday job.
- Store Discount: Receive a 30 percent employee discount on private label and national brand products across all store locations.
- 401(k) Plan: Participate in the company-sponsored retirement savings program with automatic payroll deductions starting on day one.
Requirements & Qualifications
- Minimum 6 months of cash handling or retail cashier experience operating electronic POS systems.
- Ability to stand continuously for 8 hours and lift merchandise weighing up to 40 pounds safely.
- Availability to work both Saturday and Sunday shifts consistently every week without exception.
- High school diploma or equivalent educational qualification achieved.
Frequently Asked Questions
How much does the Customer Service Representative position pay at Dollar General?
This role offers a pay range of $17 - $20. Actual compensation may vary based on experience, shift, and location within Santa Cruz.
Where is this Customer Service Representative job located?
This position is based in Santa Cruz, CA. Dollar General has facilities throughout the region, but this specific opening is in Santa Cruz.
Do I need prior experience to apply for this Customer Service Representative job?
No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Representative role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Dollar General offer for this position?
Dollar General provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Santa Cruz.
