Newport News Flexible Job:Customer Service Associate | Hiring

Role Based in Newport News

Fast Facts

• Worksite: Newport News, VA
• Experience: Open to all levels.
• Company: Dollar General
• Position: Customer Service Associate (Flexible/Contract, Newport News)
• This Newport News-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in Newport News, VA is growing.
• Benefit from working in Newport News, a key hub for the Retail Customer Service industry.

Pay & Perks

• Salary: $20-$23/Hour (approx. $26k/Year)
• Benefits: Benefits may be available based on employment type.
• Set your own schedule.

Core Focus

• Core objectives involve your professional skills in Retail Customer Service.

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Customer Service Associate (Part Time)

About Dollar General

Dollar General operates over 19,000 retail locations focused on delivering everyday essentials. We provide accessible neighborhood shopping for millions of households. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a team that prioritizes reliable scheduling and respect for personal time outside of work.

Job Summary

Take control of your weekly schedule with a part-time retail position designed to fit around your classes or secondary income streams. Earn competitive hourly pay while delivering exceptional service to shoppers. You will serve as Part Time, delivering the signature Reliable that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Cash Register Operation: Process 300+ customer transactions per shift accurately using the NCR point-of-sale terminal while maintaining a balanced cash drawer.
• Inventory Merchandising: Stock 45 cases of freight per hour onto store shelves using standard rolling carts and box cutters, ensuring all items display correct price tags.
• Store Maintenance: Complete hourly safety sweeps of aisles and restrooms, documenting cleaning logs to maintain company cleanliness standards.
• Customer Assistance: Greet 100 percent of entering shoppers and resolve product location inquiries within 60 seconds to ensure a positive store experience.

Industry-Leading Benefits & Salary

Enjoy robust benefits designed to support your financial and personal well-being.

• Salary: $19.00–$24.00 per hour
• Flexible Scheduling: Submit your weekly availability up to 3 weeks in advance to secure shifts ranging from 15 to 25 hours per week.
• Employee Discount: Receive a 30 percent discount on private-label store items and everyday essentials.
• Wellness Resources: Access free confidential mental health counseling and financial planning tools through our employee assistance program.

Requirements & Qualifications

• Must be at least 18 years of age to operate register and store equipment.
• Ability to lift up to 40 pounds unassisted during freight stocking tasks.
• Available to work a minimum of 12 hours per week across weekday and weekend shifts.
• High school diploma or equivalent educational background.